Frequently asked questions

Frequently asked questions


Payment & Shipping

You can find out more about shipping here.

Exchange & returns

You can find our return policy here.

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If you have any further questions or comments, please use our contact form. We look forward to hearing from you! We will do our best to get back to you within 24 hours.

You can also reach us by phone at +49 2241 1693690. Our customer support is available for you from Monday to Friday from 8am to 6pm CET.