Shipping policy

Shipping conditions

Delivery is made domestically (Germany) and abroad.

Shipping costs:

Domestic deliveries (Germany):
Standard shipping costs for deliveries in Germany are a flat rate of 3.90 euros.
From an order value of 50.00 euros, standard deliveries in Germany are shipped free of charge.

Deliveries abroad
The standard shipping costs for deliveries abroad (except Germany), as well as the order value from which standard deliveries are sent free of shipping costs, can be seen in the following table.

Customs and import taxes may apply for deliveries to non-EU countries. Please check local regulations.  

UK: The import of your order to the UK is handled by Parcelforce. Please note that Parcelforce may contact you regarding the import of your package.

USA: Orders up to $800 ship tariff-free. For orders over $800, please contact our customer support. We're happy to help.

Zone	Shipping costs	Free shipping from	Shipping service provider
Belgium, Netherlands, Austria, Poland	9,90 Euro	75 Euro	DHL Premium
Denmark, France, Great Britain, Italy, Luxembourg, Spain, Vatican City	14,90 Euro	100 Euro	DHL Premium
Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Norway, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Czech Republic, Hungary	19,90 Euro	125 Euro	DHL Premium
Iceland	19,90 Euro	125 Euro	UPS Express
United States of America, Canada, People's Republic of China, Japan	49,90 Euro	300 Euro	UPS Express
Albania, Andorra, Bosnia and Herzegovina, Cyprus, Faroe Islands, Gibraltar, Guernsey, Jersey, Kosovo, Moldova, Montenegro, Northern Macedonia, San Marino, Serbia, Sri Lanka, Taiwan, Thailand, Turkey, Ukraine	49,90 Euro	300 Euro	DHL Premium
Australia, New Zealand	99,90 Euro	600 Euro	UPS Express
Brazil, Hong Kong, India, Qatar, Colombia, Kuwait, Malaysia, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates	79,90 Euro	500 Euro	UPS Express
all countries not listed in the other zones	79,90 Euro	500 Euro	DHL Premium

 

Delivery times

As far as no other period is indicated in the respective offer, the delivery of the commodity takes place in the inland (Germany) within 3 - 5 working-days, with foreign deliveries within 5 - 10 working-days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

Accepted payment methods

- Payment via PayPal

- Payment by invoice (via Klarna)

- Payment by installment (via Klarna)

- Payment by Apple Pay

- Payment by credit card (via Stripe)

If you have any questions, you can find our contact details in the Imprint.